Chris Eder and Ellen Scharf on Episode 2 of The ePlatform Show, discussing 'Accelerating Growth with AI' and insights on AI's impact on business growth at The Beast Boutique.

Accelerating Growth with AI

The ePlatform Show
September 29, 2024•2 min read

Accelerating Growth with AI: Ellen Scharf’s Journey with The Beast Boutique

In this episode of The ePlatform Show, host Chris Eder dives into how small businesses can leverage AI and CRM tools to drive growth. Ellen Scharf, the owner of The Beast Boutique, shares her experience in implementing AI to streamline her pet grooming and daycare business, resulting in significant growth and operational efficiency.

What You’ll Learn:

  • How AI automates client interactions, from inquiries to bookings.

  • The impact of centralized communication on improving business operations.

  • Ellen’s journey transitioning from a traditional CRM to ePlatform’s CRM and AI tools.

  • How AI-enabled Facebook ads have generated consistent leads and new bookings.

  • Tips on using automation to scale your business while enhancing customer experience.

Key Highlights:

  • All-in-One Communication: Ellen shares how having all customer communications (emails, texts, social media messages) in one place allows her to efficiently manage relationships.

  • AI-Driven Automation: AI handles customer inquiries and bookings even when Ellen is unavailable, leading to a significant boost in efficiency.

  • Customer Satisfaction: Clients enjoy quick, seamless responses from AI-powered interactions, maintaining a high level of service even when Ellen isn’t directly involved.

  • Growth Through Facebook Ads: With ePlatform’s AI and ad expertise, The Beast Boutique experienced a surge in inquiries and appointments, with over 18 new bookings in a short span.

What Now:

If you’re a business owner looking to accelerate growth with CRM and AI, explore how ePlatform can help. AI tools like those used by The Beast Boutique not only save time but also improve customer engagement and operational efficiency.

Connect with Ellen Scharf:

  • LinkedIn: Ellen Scharf

  • Book an Appointment: The Beast Boutique Booking

Connect with Chris Eder:

Final Thoughts:

Ellen’s story is a testament to how AI and CRM tools from ePlatform can help small businesses grow by automating mundane tasks, driving more appointments, and delivering excellent customer service. If you're ready to take your business to the next level, consider implementing these powerful tools to streamline operations and boost revenue.

Watch the Full Episode Below:

AI ChatbotsCRM SoftwareMarketing AutomationBusiness GrowthCustomer EngagementDog GroomerPet Services
Chris Eder is a CRM and marketing automation expert, founder of ePlatform, and host of the ePlatform Show. With a passion for helping small businesses streamline their operations and grow through automation, Chris specializes in CRM software solutions, lead generation, and workflow automation. His mission is to transform the way businesses manage sales and marketing, offering innovative tools that increase efficiency and drive results. As a seasoned entrepreneur, Chris brings real-world experience to every client, helping them scale and succeed.

Chris Eder

Chris Eder is a CRM and marketing automation expert, founder of ePlatform, and host of the ePlatform Show. With a passion for helping small businesses streamline their operations and grow through automation, Chris specializes in CRM software solutions, lead generation, and workflow automation. His mission is to transform the way businesses manage sales and marketing, offering innovative tools that increase efficiency and drive results. As a seasoned entrepreneur, Chris brings real-world experience to every client, helping them scale and succeed.

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