ePlatform Anti Spam Policy
Introduction
At ePlatform, we are committed to ensuring that our communications are respectful and consent-based. This policy outlines our stance against unsolicited messages (spam) and the steps we take to prevent and address spam.
Definition of Spam
Spam refers to any unsolicited email, SMS, or other electronic communication sent without the recipient's consent. This includes messages sent to individuals who have not opted in to receive such communications from ePlatform or its clients.
Reporting Spam
If you receive an unsolicited message from ePlatform or suspect abuse, please report it to us immediately. Provide your contact details, the content of the message, and the time and date it was received. Reports can be sent to [email protected]
Enforcement of Anti-Spam Policy
Monitoring: ePlatform monitors outbound communications to ensure compliance with this policy. We track message details, including sender and content, to identify potential violations.
Consequences: Violations of this policy may result in warnings, service suspension, or termination of the client’s account. Repeated offenses can lead to permanent bans from using ePlatform's services.
Compliance: ePlatform adheres to all applicable state and national laws and regulations regarding unsolicited communications and spam.
Opt-Out/Unsubscribe
Recipients can opt out of receiving further communications at any time. To unsubscribe from specific lists, reply with "STOP" to the received message. To unsubscribe from all communications, reply with "STOP ALL". Alternatively, you can contact us at [email protected] for assistance.
Prohibited Actions
ePlatform strictly prohibits:
- The use of purchased, rented, or third-party lists without explicit consent from recipients.
- The sending of unsolicited messages (spam) in any form.
- Misleading or deceptive subject lines and content in communications.
Compliance with Regulations
ePlatform complies with the CAN-SPAM Act, GDPR, and other relevant regulations. We ensure that our practices meet legal standards for obtaining consent, providing opt-out mechanisms, and protecting user data.
Changes to This Policy
We may update this Anti-Spam Policy from time to time. We will notify you of any changes by posting the new policy on our website and, where appropriate, notifying you via email.
Contact Information
For any questions or concerns about this Privacy Policy, please contact us at [email protected]
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