Welcome to ePlatform. These Terms and Conditions ("Terms") govern your use of our software and digital marketing services ("Services"). By accessing or using our website and Services, you agree to comply with these Terms.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Compliance: You must comply with all applicable laws, including data protection and privacy regulations, when using our Services.
Respectful Conduct: Customers must treat ePlatform employees with respect. Abusive, harassing, or inappropriate behavior towards our staff will not be tolerated and may result in the immediate termination of your services without refund.
Ownership: All software, content, and materials provided by ePlatform are the property of ePlatform or its licensors. Users are granted a limited, non-exclusive license to use them for their intended purpose.
Restrictions: You may not reverse engineer, decompile, or otherwise attempt to extract source code from our software.
Lawful Purposes: You may use our website and software only for lawful purposes and in accordance with these Terms.
Prohibited Conduct: You agree not to use our website and Services:
Uptime Guarantee: We strive to maintain a high level of service availability but do not guarantee uninterrupted access.
Modifications: ePlatform reserves the right to modify or discontinue the Services with reasonable notice.
Responsibility: You are responsible for all content you upload or share through our Services. You must ensure it does not violate any laws or third-party rights.
License: By submitting any content, you grant ePlatform a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit such content.
ePlatform respects the confidentiality of its users' data and information. We will use commercially reasonable measures to protect the confidentiality of any non-public information that you provide to us.
Refunds: We do not offer refunds for our services. If you submit a cancellation request in writing before your next scheduled payment, we will not charge you for that payment.
Cancellations: All subscriptions are no-contract and clients can cancel with a minimum of 30 days' notice from their next billing date. Ensure all media assets, customer lists, and other data are transferred or removed before cancellation. Suspensions are limited to 90 days, after which billing resumes.
To the maximum extent permitted by applicable law, ePlatform or its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, or data.
These terms and conditions and any disputes arising out of or related to your use of our website shall be governed by and construed in accordance with the laws of Canada.
We reserve the right to modify or replace these terms and conditions at any time. Material changes will be determined at our sole discretion.
To give you a sense, with just $10 USD, you can get roughly 385 call minutes, or 665 text segments, or 7145 emails. Here's a breakdown:
AI Messages: $0.01-$0.03/message
AI Voice Minutes: $0.13/min
Please note: Communication & AI rates are billed in USD, while the software account subscription rates are in CAD.
Late Payments: Late payments may result in the suspension or termination of Services. You are responsible for all costs of collection, including reasonable legal fees.
Consequences: Violations of this policy may result in warnings, service suspension, or termination of the client’s account. Repeated offenses can lead to permanent bans from using ePlatform's services.
Compliance: ePlatform adheres to all applicable state and national laws and regulations regarding unsolicited communications and spam.
- The use of purchased, rented, or third-party lists without explicit consent from recipients.
- The sending of unsolicited messages (spam) in any form.
- Misleading or deceptive subject lines and content in communications.
Sale: A completed purchase of ePlatform’s product or service via the Affiliate’s referral.
Commissions: A flat rate commission on referred customer’s monthly payments
Payouts: The transfer of earned commissions to the Affiliate.
Commissions become eligible after a one-month waiting period (i.e., after the customer’s second payment).
Promote ePlatform in an ethical and truthful manner.
Adhere to all advertising and promotional guidelines.
No misleading advertisements or false claims about ePlatform products.
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