AI Powered Rebooking Follow Up For Clinics & Spas using Jane App
ePlatform integrates with Jane to automatically follow up & rebook clients, saving your front desk hours and generating revenue on autopilot
AI Powered Rebooking Follow Up For Clinics & Spas using Jane App
ePlatform integrates with Jane to automatically follow up & rebook clients, saving your front desk hours and generating revenue on autopilot
"We rebooked 21 clients in the first week"
“I couldn’t believe how easy it was. The AI followed up with our clients automatically and within the first week, we had already rebooked 21 people. It honestly feels like we’ve added another front desk team member, without the extra cost.”
Dr. Brendan Androsoff
Soulstice Wellness Centre
Cochrane AB
Our Health, Wellness, & Beauty Partners
"We rebooked 21 clients in the first week"
“I couldn’t believe how easy it was. The AI followed up with our clients automatically and within the first week, we had already rebooked 21 people. It honestly feels like we’ve added another front desk team member, without the extra cost.”
Dr. Brendan Androsoff
Soulstice Wellness Centre
Cochrane AB
INTRODUCING
Modern Communication Tools
Stay connected with clients through smart, seamless messaging tools
Text Messaging AI
2-way SMS conversations handled instantly by AI
Friendly, professional replies to common client questions
Rebooking and reminders sent automatically
Works 24/7—even when your front desk is closed
Phone Call AI
Natural-sounding AI voice that answers missed calls
Smart call routing and appointment booking
Handles FAQs and urgent follow-ups automatically
Saves time and captures every lead, even after hours
Centralized Inbox
All texts, calls, chats, and recordings in one place
Easily track every conversation from every channel
Respond faster with shared team visibility
Nothing slips through the cracks again
INTRODUCING
Smart Follow-Up Systems
Never let a client slip through the cracks—our AI brings them back
Recent Visit Rebooking
Clients leave happy, but forget to rebook—we follow up for you
Reactivation Rebooking
When clients go quiet, our AI checks in and brings them back
Cancellation Rebooking
Missed appointments don’t have to mean lost revenue
Birthday Gift Rebooking
Clients love birthday surprises—ours come with a rebook
Recent Visit Rebooking
Rebook clients automatically after their appointment ends if staff forgets to ask
Jane makes it easy to book clients—ePlatform makes sure it happens every time. If a client finishes treatment and the front desk forgets to rebook, our AI steps in. It follows up with a personalized message and a prompt to rebook, ensuring no one slips through the cracks.
The Problems:
Clients leave their appointment unbooked
Front desk gets distracted or forgets to ask
Missed opportunity for repeat visits and reviews
The Solutions:
AI detects unbooked clients using Jane data
Sends a personalized message to rebook instantly
Includes a Google review prompt after positive visits
Reactivation Rebooking
Bring back clients who haven’t booked in 45+ days
Jane stores client history—ePlatform uses it to bring them back. When someone hasn’t booked in 45+ days, our AI sends a thoughtful nudge to reconnect and offers times to rebook. No more lost clients due to inaction or oversight.
The Problems:
Lapsed clients go unnoticed
No one has time to check who’s overdue
Revenue is lost to forgotten relationships
The Solutions:
AI flags overdue clients based on visit history
Sends warm, proactive outreach
Suggests available appointments and books them in
Cancellation/No Show Rebooking
Follow up with no-shows and cancellations automatically
Jane logs cancellations—ePlatform acts on them. Whether a client cancels or doesn’t show, our AI reaches out automatically, offers a new time, and rebooks—no need for a follow-up call or awkward reminder.
The Problems:
No-shows and cancellations go unresolved
Staff don’t have time to follow up
Rebooking opportunities are missed
The Solutions:
AI detects missed appointments from Jane
Sends a polite follow-up with new options
Automates rebooking without staff involvement
Birthday Gift Rebooking
Send birthday offers and rebooking prompts — hands-free
Jane knows client birthdays—ePlatform makes the most of them. When a client’s birthday approaches and they’re not booked, our AI sends a friendly message with a special offer and prompts rebooking. It’s personal, automated, and effective.
The Problems:
Birthdays are often forgotten
Teams don’t have time to send birthday offers
Missed chance to celebrate and rebook loyal clients
The Solutions:
AI checks Jane for upcoming birthdays
Sends a message with a birthday gift or offer
Prompts rebooking with a celebratory tone
Frequently Asked Questions
Do I need to use Jane to use ePlatform?
Only for rebooking automation. Our AI-powered rebooking features rely on a Jane account to sync appointment data. But everything else—like our centralized inbox, automated messaging, and AI chat—works great without Jane. We support many clinics and spas that don’t use Jane at all.
What kinds of messages does ePlatform send?
We send friendly, personalized messages for things like missed appointments, lapsed visits, recent sessions, birthdays, and more—all designed to get your clients rebooked.
Will this replace my front desk team?
Not at all. ePlatform supports your staff by handling repetitive follow-ups and rebooking tasks, freeing your team to focus on delivering a great in-person experience.
What if a client replies with a question?
ePlatform’s smart AI will respond instantly. It’s trained on your business, so it can handle common questions with ease. For anything more specific, we can add that info to its knowledge base. And if something needs a human touch, the conversation is handed off smoothly to your team in the shared inbox.
Is the setup complicated?
Nope. We offer a complete Done-for-You onboarding. We handle your Jane integration, automations, booking logic, messaging, and even customize content for your brand.
Why Choose ePlatform's Jane Integration & AI Follow Up?
Save Time, Every Week
Skip the repetitive follow-up — our AI handles rebooking so your team doesn’t have to.
Boost Your Bottom Line
Never miss a chance to rebook. Turn lost appointments into extra revenue, automatically.
Seamlessly Works With Jane
ePlatform is built to plug into your Jane workflow, with zero disruption or extra training.
READY TO GIVE US A TRY?
Let AI Fill Your Schedule Without Lifting a Finger
Our AI handles the follow-up texts, so you can focus on what you do best — caring for clients. Keep your calendar full, reduce admin overwhelm, and never miss a rebooking opportunity again.
PLANS & PRICING
Choose the Perfect Plan for Your Business
Get instant access to your ePlatform account & book your onboarding session
CRM Plan
For solo clinics & growing teams
$149
Monthly subscription
Communication usage fees apply
No Contracts - Month to Month only
Unlimited Contacts & Users: Add and manage unlimited clients, leads, and staff with no extra fees
All-in-One CRM: Calls, Texts, Facebook Messenger, Instagram DM, email, & review management in one platform
Bulk Messaging: Send campaigns via text or email to keep your clients engaged
Marketing Automation: Build automations that nurture leads
24/7 Tech Support: Live chat and Zoom support whenever you need it
Mobile + Desktop App: Run your clinic or spa communication from anywhere
Guides & Tutorials: Access video walkthroughs and a complete knowledge base
Ai Receptionist Plan
For lead management & full AI setup
$299
Monthly subscription
Communication & AI usage fees apply
No Contracts - Month to Month only
Includes everything in CRM Plan
Chat AI: 24/7 AI-powered chat for your website, social media, and text, providing instant support and engagement
Voice AI: Let an AI receptionist answer calls, FAQs, and book appointments when you staff can't
AI Knowledge Base Setup: We build a smart Q&A system so your AI can answer client questions instantly
AI Lead Qualification Setup: Qualify leads automatically with conversational AI that scores & routes them
AI Appointment Booking Setup: We integrate conversational AI scheduling to seamlessly handle appointment booking
AI Rebooking Plan
For Jane clinics ready to rebook clients
$499
Monthly subscription
Communication & AI usage fees apply
No Contracts - Month to Month only
Includes everything in AI Receptionist Plan
Jane Integration: Syncs with Jane to track upcoming and past appointments
Done-for-You Setup: We handle your entire tech setup, from integrating Jane to writing the follow up messages for you
AI Rebooking Follow-Up: Automatically follow up with recent visits, lapsed clients, no-shows, birthdays and more!
Conversational AI Booking into Jane: Scheduling built into texting and social media chats (coming soon...)
Outbound AI Calling: Let AI place follow-up calls to re-engage clients, confirm bookings, or remind them about upcoming appointments — just like a real receptionist (coming soon...)
Apart from your plan subscription, you'll encounter rates for Communication & AI Usage
Communication & AI usage fees are billed in USD, while the software account subscription rates are in CAD.
For usage fees, $10 USD provides about 333 chat AI messages or 50 voice AI minutes—or you can get unlimited voice AI minutes for $149/month. Additionally, $10 USD gets you approximately 385 call minutes, 665 text segments, or 7,145 emails.
Here's a breakdown:
Text Messages: $0.015/160 character segments
Call Minutes: $0.028/min to make and $0.017/min to receive
Phone Number: $2.30/month
Emails: $0.0014/email
Email Verifications: $0.002625/verification
Chat AI: $0.03/message
Voice AI: $0.20/min (unlimited $149/mo)
Reviews AI: $0.12/response
Funnel & Website AI: $1.48/funnel
Content AI: $0.14/1000 words and $0.09/image
Premium Workflow Actions: $0.015/action
Strategic Solutions, Real Results
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